HP Selling HP SMB Solutions - : HP2-E56

  • Exam Code: HP2-E56
  • Exam Name: Selling HP SMB Solutions - Exam
  • Updated: Aug 25, 2026
  • Q&As: 51 Questions and Answers

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HP HP2-E56 Exam Syllabus Topics:

SectionObjectives
HP SMB Solutions Portfolio- HP infrastructure solutions
  • 1. Entry-level servers
    • 2. Storage and backup solutions for SMB
      - HP printing and imaging solutions
      • 1. Managed print services concepts
        • 2. Office printers and multifunction devices
          - HP computing solutions for SMB
          • 1. Business desktops and laptops
            • 2. Workstation entry-level offerings
              SMB Market and Customer Needs- SMB buying behavior and decision drivers
              • 1. Procurement and budget cycles
                • 2. Decision-making roles in SMB organizations
                  - Understanding small and medium business IT challenges
                  • 1. Cost constraints and ROI expectations
                    • 2. Scalability and growth requirements
                      Sales Process and Opportunity Management- Solution bundling and upselling
                      • 1. Hardware and service bundling
                        • 2. Lifecycle and upgrade planning
                          - SMB sales cycle understanding
                          • 1. Proposal and closing techniques
                            • 2. Lead qualification and discovery
                              Solution Positioning and Value Selling- Competitive positioning
                              • 1. Value proposition communication
                                • 2. Differentiation of HP offerings
                                  - Mapping HP solutions to customer needs
                                  • 1. Cost optimization strategies
                                    • 2. Productivity improvement scenarios

                                      HP Selling HP SMB Solutions - Sample Questions:

                                      Question 1

                                      Why are HP VDI reference architectures for mid-sized businesses tested, sized, and optimized for a specific number of users?

                                      A. to enable each solution to be bundled with an orderable part number to simplify the ordering process and ensure rapid delivery
                                      B. to enable rapid Windows-based deployments with predictable, repeatable costs and performance
                                      C. to increase the number of HP servers sold by limiting the number of supported users on a single server
                                      D. to lay the groundwork that will enable businesses to completely eliminate the need to refresh traditional devices


                                      Question 2

                                      How do you use a customer's growth stage to facilitate a conversation with potential customers?

                                      A. Growth stage helps identify solutions to be considered when recommending products and services.
                                      B. Growth stage indicates a customer's knowledge of technology which could translate into large purchase orders.
                                      C. Growth stage simplifies the ordering process by identifying the specific bundle of products and services to be selected
                                      D. Growth stage helps eliminate cold leads by providing insight into a customers technology purchase trends.


                                      Question 3

                                      What are the growth stages that small businesses typically experience?

                                      A. Just starting out, building momentum, gaining efficiencies, and expanding the business
                                      B. Identifying an opportunity, building the infrastructure, growing the customer base, and expanding the business
                                      C. Identifying an opportunity, establishing a business, building the infrastructure, growing the customer base
                                      D. Establishing a business, building the infrastructure, identifying an opportunity, and expanding the business


                                      Question 4

                                      When should a customer perform an in-depth network assessment?

                                      A. to identify ways to improve database management and data mining performance
                                      B. after making a big change, such as putting voice and data traffic on the same network
                                      C. before deploying rich media solutions (voice or video) on the network
                                      D. to identify ways to streamline support for employee desktops and data backups


                                      Question 5

                                      What is the best response to a customer who needs to reduce expenses, but is concerned that switching from their aging PBX system to Lync with voice capabilities will not meet their needs?

                                      A. Reduce expenses with an HP Lync UC solution by leveraging Microsoft's existing platform and familiar interface, enabling users to quickly adopt the tools
                                      B. Improve employee productivity and gain a competitive advantage with an HP Lync Solution by providing anywhere access on any device.
                                      C. Extend the capabilities of your existing PBX system by adding an HP Lync Solution to your existing environment.
                                      D. Deploy an HP Lync Solution alongside your existing environment until you are ready to switch from the PBX system to Lync.


                                      Solutions:

                                      Question 1
                                      Answer: D
                                      Question 2
                                      Answer: A
                                      Question 3
                                      Answer: C
                                      Question 4
                                      Answer: B
                                      Question 5
                                      Answer: C

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