Salesforce Certification Preparation for Advanced Administrator : CRT-211

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CRT 211 Guide

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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Determining Appropriate Sharing Solutions
• Data Relationships
• Restricting and Extending Object, Record, and Field Access
• Territory Management

2. Automation, Change Management, and Auditing

• Auditing and Monitoring
• Change Management Options
• Sandboxes
• Deployment Tools

3. Analytics and Data Management

• Dashboards
• Creating Reports
• Data Quality Features and Policies
• Report Types

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Forecasting
• Salesforce Knowledge
• Entitlements
• Service Cloud Console Toolkit
• Content Management

5. Customization: Fields

• Create selection fields: picklists and lookups
• Maintain data quality
• Administer standard fields
• Work with record types and business processes
• Work with page layouts
• Create formula fields
• Create new custom fields

6. Managing Data

• Mass delete records
• Mass transfer records between users
• Import new records using import wizards
• Keep records up to date with Data.com and social accounts and contacts
• Update existing records with the data loader
• Back up data with a weekly export

7. Reports and Dashboards

• Summarize report data with formulas and visual summaries
• Run and modify reports
• Build dashboards
• Filter reports
• Print, export, and email reports
• Create new reports with the report builder

8.Automation

• Manage email administration
• Set up workflow rules and Process Builder
• Automate leads and cases

9. Managing the Support Process

• Understand the Salesforce Console
• Automate the support process
• Analyze support data with reports and dashboards
• Enable collaboration in the Service Cloud

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Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Salesforce CRT-211 Exam Syllabus Topics: