[May-2023] 220-1101 Pre-Exam Practice Tests | Exam Questions and Answers for A+ Study Guide
CompTIA A+ Certification Exam: Core 1 Certification Sample Questions
NEW QUESTION # 73
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
- A. Physical cabling issues
- B. Incorrect data source
- C. Display burn-in
- D. Burned-out bulb
Answer: A
Explanation:
The pink hue is most likely caused by physical cabling issues
the output on a monitor is clear but has a pink hue, it could be due to an issue with the physical cabling connecting the monitor to the computer. The video signal may be degraded or distorted due to a damaged or loose cable. The technician should check and replace the cable if necessary to resolve the issue.
NEW QUESTION # 74
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?
- A. The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly.
- B. The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper.
- C. The blue ink cartridge was loaded with black ink. Put in the correct ink and clean the printhead.
- D. The printhead is too hot. Adjust the temperature down and retry printing.
Answer: D
Explanation:
Receipts are printed via a thermal printer. Thermal printers work by heating a paper in specified areas in order to create an image. The specific component that does this is a thermal printhead. Since the image appears to have black smudges and is too dark, we know the thermal printhead is too hot since the capability of precise heating has diminished
NEW QUESTION # 75
Which of the following is used to implement network security polices for an environment?
- A. Gateway
- B. Repeater
- C. Firewall
- D. Managed switch
Answer: C
Explanation:
It is designed to protect an organization's network infrastructure and data from unauthorized access, while allowing legitimate traffic to pass through. Firewalls can be configured to enforce security policies that block certain types of traffic, limit access to specific network resources, and prevent attacks such as malware and phishing.
A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It establishes a barrier between a trusted internal network and an untrusted external network, such as the Internet. Firewalls are used to implement network security policies for an environment by controlling access to the network and protecting it from unauthorized access.
A firewall is used to implement network security policies. It monitors incoming and outgoing traffic based on predetermined security rules and can block traffic that does not meet the defined criteria. Reference: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition by Mike Meyers (Chapter 6, page 243)
NEW QUESTION # 76
Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?
- A. Contacting the gateway vendor
- B. Updating the keyword filtering
- C. Verifying DMARC is enabled
- D. Editing the sender policy framework
Answer: D
NEW QUESTION # 77
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?
- A. Install the appropriate printer drivers for the OS.
- B. Set the printer trays to allow duplex printing
- C. Install the correct toner in the printer.
- D. Connect the printer with a USB cable rather than over the network.
Answer: A
NEW QUESTION # 78
Which of the following is a valid use for PaaS?
- A. An application development environment
- B. Off-site backups
- C. A web application for asset management
- D. A virtual server installation and configuration model
Answer: A
Explanation:
PaaS (Platform as a Service) is a cloud computing model in which a provider offers a platform that allows developers to create, run, and manage applications without the complexity of building and maintaining the infrastructure. An application development environment is a valid use for PaaS. Reference: CompTIA A+ Certification Exam Objectives 1001, 1.7
NEW QUESTION # 79
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?
- A. SSD
- B. HDD
- C. RAID
- D. S.M.A.R.T
Answer: B
NEW QUESTION # 80
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:
Which of the following would be the BEST action to take next?
- A. Restore the BIOS to factory default settings.
- B. Reseat the motherboard power connections.
- C. Change the motherboard.
- D. Replace the CMOS battery.
Answer: D
NEW QUESTION # 81
Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?
- A. Switch
- B. Firewall
- C. Bridge
- D. Proxy server
- E. Load balancer
Answer: E
Explanation:
A load balancer is a network device that distributes network or application traffic across multiple servers to ensure that no single server bears too much of the load. Load balancing helps to improve application availability, increase scalability, and optimize resource utilization.
A bridge is used to connect two different networks, often to divide a larger network into smaller segments. A proxy server is used to forward client requests to other servers, and can also be used to cache frequently requested data. A switch is used to connect multiple devices within a network and to control the flow of network traffic. A firewall is used to secure a network by controlling incoming and outgoing traffic based on defined security rules.
NEW QUESTION # 82
A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?
- A. Purchase new workstations for the engineering department.
- B. Do not upgrade any workstations within the organization.
- C. Upgrade all workstations except those used by the engineering department.
- D. Upgrade all workstations and provide a virtual environment for the legacy software.
Answer: D
Explanation:
Upgrading all workstations and providing a virtual environment for the legacy software is the best option, as it allows the engineering department to continue using the vital software while also upgrading to the latest version of Windows. This also ensures that the rest of the organization can take advantage of the latest software and security features.
NEW QUESTION # 83
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
- A. Find a compatible motherboard for the CPU.
- B. Verify the socket type and manufacturer.
- C. Install an adaptor to create a universal socket.
- D. Try to set as many pins as possible.
Answer: A
NEW QUESTION # 84
A startup company is outgrowing its current office space and is requiring employees to work remotely. The company must comply with government-enforced requirements to safeguard all aspects of data, so the IT department plans to maintain complete control over users' operating systems. Which of the following should the IT department implement?
- A. laaS
- B. VDI
- C. SaaS
- D. VPN
Answer: B
Explanation:
The IT department should implement VDI. Virtual Desktop Infrastructure (VDI) is a technology that allows users to access a desktop operating system from a remote location. VDI provides complete control over users' operating systems, which is important for safeguarding data. VDI also provides a secure way to access data from remote locations, which is important for compliance with government-enforced requirements1.
NEW QUESTION # 85
A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?
- A. Establish a plan of action to resolve the problem and implement the solution.
- B. Document the findings, actions, and outcomes.
- C. Inquire about environmental or infrastructure changes.
- D. Conduct external or internal research based on symptoms.
Answer: D
Explanation:
Explanation
https://spryzensecurity.medium.com/what-is-troubleshooting-methodology-40cec6b6494
NEW QUESTION # 86
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Which of the following is MOST likely causing the user's issue?
- A. Incorrect IP address
- B. Misconfigured default gateway
- C. Faulty NIC
- D. Bad network cable
Answer: C
NEW QUESTION # 87
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?
- A. The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly.
- B. The printhead is too hot. Adjust the temperature down and retry printing.
- C. The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper.
- D. The blue ink cartridge was loaded with black ink. Put in the correct ink and clean the printhead.
Answer: A
Explanation:
The black smudges over the entire image on a printed receipt are most likely caused by a jammed ribbon that is rubbing on the paper. The solution is to clear the bad ribbon and feed it through the printer properly. Ribbon jams can be caused by various issues, such as incorrect installation or a damaged ribbon. Reference: CompTIA A+ Certification Exam Objectives - 220-1001: 4.5 Given a scenario, troubleshoot common printer problems.
NEW QUESTION # 88
While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?
- A. Switch the video from the webcam to "conference" mode.
- B. Reseat or replace the webcam.
- C. Adjust the conference software to a compatible resolution.
- D. Close other video software and retry.
Answer: D
Explanation:
Explanation
Web cameras can input to one software at a time. Closing other video software is the first step in troubleshooting the issue as it doesn't require customer or on-site support. After restarting the computer and adjusting the drivers, it would be time to ask the customer to reseat the webcam or replace the device.
NEW QUESTION # 89
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?
- A. Punchdown tool
- B. Network tap
- C. Toner probe
- D. Crimper
Answer: C
Explanation:
Toner Probe Many cable testers also incorporate the function of a toner probe, which is used to identify a cable from within a bundle. This may be necessary when the cables have not been labeled properly. The tone generator is connected to the cable using an RJ45 jack and applies a continuous audio signal on the cable. The probe is used to detect the signal and follow the cable over ceilings and through ducts or identify it from within the rest of the bundle.
NEW QUESTION # 90
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