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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

Question 1

What aspect is important to consider in your app design for Enterprise Grid regarding user roles and permissions?

A. Restrict the app's functionalities to a set of universal permissions applicable to all users in the Grid
B. Design the app to bypass internal permission settings of workspaces to standardize user access across the Grid
C. Design the app to recognize and adapt to the varied roles and permissions of users within different workspaces of the Enterprise Grid
D. Assume uniform user roles and permissions across the Enterprise Grid to simplify the app design

Question 2

In the context of the Enterprise Grid Sandbox, what should developers consider when testing their Slack apps?

A. Changes made in the Sandbox are automatically synchronized with the live Enterprise Grid environment
B. All data and configurations in the Sandbox are persistent and will be directly transferred to the live environment upon deployment
C. The Sandbox environment restricts the use of APIs, limiting the scope of testing
D. The Sandbox provides an isolated testing environment that mimics the production setup of Enterprise Grid without impacting actual users or data

Question 3

What is a primary use case for the Slack Developer Tools (SDT)?

A. Utilizing SDT to enhance the security protocols and encryption mechanisms of Slack apps
B. Using SDT to streamline the process of writing and testing custom event listeners for Slack bots
C. Leveraging SDT for comprehensive analytics and reporting of user interactions within Slack apps
D. Employing SDT for real-time collaboration and code editing with multiple developers

Question 4

If you want to develop a Slack app that needs to be notified whenever a new member joins the workspace, which event in the Slack Events API should you subscribe to?

A. channel_created
B. team_join
C. user_change
D. member_left

Question 5

A company wants to develop a Slack app for managing customer support tickets. The app should enable support staff to receive and respond to tickets efficiently.
What workflow should be implemented?

A. Create a public channel where customers can post their support tickets directly
B. Develop a bot that automatically assigns tickets to support staff in a private channel
C. Use direct messages for customers to send support tickets to the support staff
D. Implement an email integration to forward customer emails to a dedicated Slack channel

Solutions: