Cisco Applying Cisco Specialized Business Value Analysis : 820-421

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Cisco 820-421 Exam Syllabus Topics:

Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which two insights would a private company executive expect you to know about their industry?
(Choose two.)

A) Names of at least two major industry players known for their innovative use of technology
B) Revenue growth rate of the company's two largest divisions, by geography
C) Market shares of the top two public and top three private company competitors
D) General timing that new major industry regulations go into effect

2. What should you do in identifying solutions that fulfill the capability needs of the customer?

A) Include only those offerings which the customer has requested information on in the past.
B) Place the most attention on new ideas or needs which have recently come up in project brainstorming sessions.
C) First, identify the relevant Cisco architectures and potential solutions. Next, move on to features.
D) First, look at the features available and then identify whether these exist in an available solution.

3. Which is the Cisco recommended technique for verifying the 'as-is' state of the business?

A) Presenting the root cause analysis of a customer problem
B) Using "The five whys" questioning approach
C) Modeling high volume parts of the customer's business process
D) Discussing the Business Model Canvas

4. Which choice is a Cisco Channel Partner ecosystem subject expert, recommended for you to use as a source of insight?

A) The customer's lead procurement official
B) A sales rep for one of the Channel Partner's competitors
C) A government regulatory official familiar with the customer
D) An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings

5. What should you consider when recommending solutions?

A) Include more details about the investments needed, where a customer expense is highest.
B) Include benefits from projects the customer is currently executing, which are dependencies for one of your solutions.
C) Try to shift risks of budget overruns to the IT management team.
D) Ensure the business case and solutions cover a common scope.

Solutions: