HP HP2-B110 real exam prep : Selling HP Imaging and Printing Supplies

  • Exam Code: HP2-B110
  • Exam Name: Selling HP Imaging and Printing Supplies
  • Updated: Sep 07, 2026
  • Q&As: 69 Questions and Answers

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HP HP2-B110 Exam Syllabus Topics:

SectionWeightObjectives
HP Imaging and Printing Supplies Overview20%- Supply Technology and Innovation
- HP Original vs. Non-HP Supplies
- Environmental and Sustainability Benefits
Product Portfolio and Compatibility25%- Maintenance Kits and Accessories
- Ink Cartridges and Toner Cartridges
- Matching Supplies to Printer Models
- Paper and Specialty Media
Solutions, Services and Business Growth15%- HP Instant Ink and Subscription Models
- Building Long-Term Customer Relationships
- Supplies Lifecycle Management
Handling Objections and Competitive Positioning15%- Addressing Cost Concerns
- Warranty and Legal Considerations
- Countering Third-Party Supply Claims
Customer Needs and Sales Strategy25%- Identifying Customer Printing Requirements
- Demonstrating Quality, Reliability and Security
- Value Proposition and Cost-per-Page Analysis

HP Selling HP Imaging and Printing Supplies Sample Questions:

Question #1

Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?

  • A. The box is intended for recycling and should be returned in the Planet Partner Program.
  • B. According to HP T&C's the box belongs to HP and needs to be presented if an HP representative asks you to do so.
  • C. An empty box is a counterfeit and the possession is illegal.
  • D. The boxes can be re-used to sell counterfeit products.
Answer: D
Question #2

On what medium is HP ink designed to give high quality printouts?

  • A. Photocopy paper
  • B. HP Base Photo Paper
  • C. HP printable labels
  • D. A variety of media
Answer: B

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Question #3

What is the key driver for supplies sales?

  • A. End of life
  • B. Price drop
  • C. Response to the competition
  • D. Need
Answer: D
Question #4

What are three typical target customer groups for supplies?

  • A. Small-sized customers, medium-sized customers, and large-sized customers
  • B. Loyal - original supplies customers, switcher customers, and lost customers
  • C. Home-user customers, public customers, and enterprise customers
  • D. Ink customers, laser customers, and media customers
Answer: A

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Question #5

According to the 2013 Spencer Lab laser study how much more can non-HP toner cartridges cost over time, as compared with HP toner cartridges?

  • A. Up to 90%
  • B. Up to 20%
  • C. Up to 60%
  • D. Up to 70%
Answer: B

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