HP HP2-B110 real exam prep : Selling HP Imaging and Printing Supplies

  • Exam Code: HP2-B110
  • Exam Name: Selling HP Imaging and Printing Supplies
  • Updated: Jul 15, 2026
  • Q&As: 69 Questions and Answers

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HP HP2-B110 Exam Syllabus Topics:

SectionWeightObjectives
Customer Needs and Sales Strategy25%- Identifying Customer Printing Requirements
- Demonstrating Quality, Reliability and Security
- Value Proposition and Cost-per-Page Analysis
Product Portfolio and Compatibility25%- Maintenance Kits and Accessories
- Ink Cartridges and Toner Cartridges
- Matching Supplies to Printer Models
- Paper and Specialty Media
Handling Objections and Competitive Positioning15%- Addressing Cost Concerns
- Warranty and Legal Considerations
- Countering Third-Party Supply Claims
Solutions, Services and Business Growth15%- HP Instant Ink and Subscription Models
- Building Long-Term Customer Relationships
- Supplies Lifecycle Management
HP Imaging and Printing Supplies Overview20%- Supply Technology and Innovation
- HP Original vs. Non-HP Supplies
- Environmental and Sustainability Benefits

HP Selling HP Imaging and Printing Supplies Sample Questions:

1. Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?

A) The box is intended for recycling and should be returned in the Planet Partner Program.
B) According to HP T&C's the box belongs to HP and needs to be presented if an HP representative asks you to do so.
C) An empty box is a counterfeit and the possession is illegal.
D) The boxes can be re-used to sell counterfeit products.


2. On what medium is HP ink designed to give high quality printouts?

A) Photocopy paper
B) HP Base Photo Paper
C) HP printable labels
D) A variety of media


3. What is the key driver for supplies sales?

A) End of life
B) Price drop
C) Response to the competition
D) Need


4. What are three typical target customer groups for supplies?

A) Small-sized customers, medium-sized customers, and large-sized customers
B) Loyal - original supplies customers, switcher customers, and lost customers
C) Home-user customers, public customers, and enterprise customers
D) Ink customers, laser customers, and media customers


5. According to the 2013 Spencer Lab laser study how much more can non-HP toner cartridges cost over time, as compared with HP toner cartridges?

A) Up to 90%
B) Up to 20%
C) Up to 60%
D) Up to 70%


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: B

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