Salesforce Certified Nonprofit Cloud Consultant (NPC) : NP-Con-102

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? (Choose
2)

A) The Nonprofit Cloud release announcement group in the Trailblazer Community.
B) The product's GitHub repository release page.
C) The Nonprofit Hub group in the Trailblazer Community.
D) The Salesforce Trust website.

2. A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A) Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
B) Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
C) Change the profile for all users except the specific admin to something different than system admin.
D) Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.

3. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)

A) Enable My Domain
B) Ensure Volunteers for Salesforce is properly configured
C) Ensure appropriate licenses are provisioned
D) Install NPSP

4. A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event. The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce. How should the data be entered?

A) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.
B) Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create a relationship between the board member and the individual.
C) Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
D) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.

5. A nonprofit organization provides direct care services to clients based on their individual needs. The process for clients to begin receiving services includes meeting with a caseworker for an intake evaluation that includes a series of questions to determine the client's needs and assets. Which Salesforce Industries feature can be used to create an efficient intake process?

A) Interaction Summaries
B) Actionable Lists
C) Dynamic Assessments

Solutions: