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Salesforce Advanced Cross Channel Accredited Professional : Advanced-Cross-Channel
- Exam Code: Advanced-Cross-Channel
- Exam Name: Salesforce Advanced Cross Channel Accredited Professional
- Updated: Sep 19, 2026
- Q&As: 104 Questions and Answers
About Salesforce Advanced-Cross-Channel Real Exam
Solid technology skills open doors: stronger competitiveness among peers, greater visibility with decision-makers. TestkingPass's Advanced-Cross-Channel question bank builds those skills systematically, with expert-verified answers across the Salesforce Advanced Cross Channel Accredited Professional blueprint.
Salesforce Advanced-Cross-Channel Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Marketing Cloud Advanced Cross Channel Accredited Professional |
| Exam Number: | AP-214 |
| Real Exam Qty: | 40 |
| Exam Price: | USD 150 |
| Exam Format: | Multiple Choice, Scenario-based, Multiple Select |
| Passing Score: | 67% (27 out of 40) |
| Related Certifications: | Salesforce Accredited Professional |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Sample Questions: |  |
| Exam Way: | Online (Kryterion Webassessor or Pearson VUE) |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
Salesforce Advanced-Cross-Channel Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Social Studio | ||
| Topic 2: Interaction Studio | ||
| Topic 3: Triggers | ||
| Topic 4: Einstein for Marketing Cloud | 22.5% | |
| Topic 5: Cross-Channel Marketing Strategies and Tactics | - Campaign planning - Multi-touch attribution - Channel selection | |
| Topic 6: Aligning Cross-Channel Marketing with Business Objectives | - Goal setting - Change management - Stakeholder management | |
| Topic 7: Journey Orchestration | ||
| Topic 8: Integrating and Optimizing Marketing Campaigns Across Channels | - Campaign automation - API integrations - Data synchronization | |
| Topic 9: Measuring and Reporting on Cross-Channel Marketing Performance | - Data visualization - Dashboarding - KPI selection | |
| Topic 10: Ad Studio | ||
| Topic 11: Mobile (SMS/Push) | ||
| Topic 12: Distributed Marketing | ||
| Topic 13: Leveraging Customer Data and Analytics for Personalization | - Data management - Segmentation - Predictive modeling |
Advanced-Cross-Channel Exam Guide: Details, Policies, and Payment Security
By treating quality as a system, not a slogan. Our experts specialize in Salesforce technology and constantly upgrade the Advanced-Cross-Channel bank, with expert-verified answers across the Salesforce Advanced Cross Channel Accredited Professional objectives. You can download a free trial before paying, pay securely by credit card on our trusted payment platform, and rely on 365 days of free updates afterward — every revision is emailed to you automatically. Questions at any point get immediate answers from our support team.
The Salesforce Advanced Cross Channel Accredited Professional blueprint centers on these domains:
- Journey Orchestration
- Aligning Cross-Channel Marketing with Business Objectives
- Cross-Channel Marketing Strategies and Tactics
The full official outline lists further domains, and our bank covers them all.
According to current exam information, the Advanced-Cross-Channel exam presents 40 questions within a 60 minutes-minute limit. Timed practice sessions are the simplest way to make that constraint feel familiar before the real day.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — and a download link appears immediately. If nothing arrives within two hours, check your spam folder and contact support. Install on unlimited devices, and enjoy 365 days of free updates: you receive an email with the updated Advanced-Cross-Channel materials whenever a revision is released, followed by a 50% renewal discount at the end of the period.
Salesforce publishes the following prerequisites for the Salesforce Advanced Cross Channel Accredited Professional: None.
Always confirm the latest requirements on the official certification page.
At present, passing the Advanced-Cross-Channel exam requires a score of 67% (27 out of 40), and registration costs USD 150. Both are Salesforce's figures and subject to change — verify them on the official site when booking.
Clear terms, honored consistently. If you fail the corresponding exam within 60 days of purchase, send a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. You may instead request a free exchange for two products of equal value.
Salesforce Advanced Cross Channel Accredited Professional Sample Questions:
Question #1
If an administrator put an email in a shared folder and did not set permissions, which business units would have full access to the email?
- A. Only the top level business unit will have access and permissions need be set here for sharing
- B. All business units will have access
- C. Only the business unit where it was created will have access
- D. Only the business unit(s) immediately below the top level account will have access
Correct Answer: A 🗳️
Question #2
How often are the Einstein Engagement Scoring scores updated for Email?
- A. Hourly
- B. Weekly
- C. Monthly
- D. Daily
Correct Answer: D 🗳️
Question #3
What is the primary function of Einstein Copy Insights?
- A. Analyze the subject lines to uncover insights and optimize email engagement
- B. Drive higher Mobile App engagement through optimized Push message copy
- C. Recommend best copy for web content for blogs, articles, etc.
- D. Give insight on Email message copy to understand which text is resonating with Contacts
Correct Answer: D 🗳️
Question #4
How long does the activation process take for Einstein Engagement Frequency?
- A. up to six hours
- B. up to 72 hours
- C. up to one hour
- D. up to 24 hours
Correct Answer: B 🗳️
Question #5
What is true about Einstein Engagement Scoring (EES)?
- A. EES analyzes all send data from Marketing Cloud
- B. EES can import historical purchase data to drive conversion predications
- C. EES requires Collect Code Tracking for web conversion predictions
- D. EES takes into account custom unsubscribe handling
Correct Answer: B 🗳️
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