Oracle Fusion Customer Relationship Management 11g Sales Essentials : 1z0-456

A customer has deployed Oracle Fusion Lead Management for their lead management activities. The customer wants o use assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle.
What are the three points to be considered while creating the Assessment templates?

• A. questions, questiongroupsand weightages
• B. sales methodology
• C. responses and interactions
• D. Task templates
• E. Ratings

Identify two true statements regarding territory freeze date of a forecast.

• A. A sales admin can resubmit forecasts any time after the territory freeze date has changed.
• B. A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
• C. A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
• D. Territory freeze date cannot be modified after submitting the forecast.
• E. A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.

A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

• A. Use Customer Center to review the prospects' pending service requests.
• B. Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
• C. Use LinkedIn to discover more about the prospect organization contact.
• D. Create a quote for the prospect in Oracle Fusion Sales.
• E. Use keyword search to identify existing customers with the old server product line.

Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
Identify the issue that would cause this error.

• A. The postal code data has been incorrectly configured within the Fusion application.
• B. Oracle Fusion cannot limit eligibility by postal code.
• C. Physical and marketing eligibility rules cannot be combined.
• D. The children product, groups are not set to inherit rules from the parent product group.
• E. The physical eligibility's life-cycle phase has been incorrectly set.

You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

• A. Organization Expiration Date
• B. Name
• C. Industry
• D. Territory
• E. Business Unit