ISQI ISTQB Certified Tester Advanced Level - Test Manager [Syllabus 2012] : CTAL-TM_Syll2012

Your company is installing a third-party enterprise-wide business software package. This is the first time the company has done anything like this.
Which technique would be the best one to use to estimate the testing effort? [3]

• A. Industry averages
• B. Past experience with in-house projects
• C. Review of the installation guide
• D. Estimated developer effort and lines of code

Testing Process
The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during the execution phase.
EX3. Defects are classified into two categories: "C" (critical defect) and "NC" (non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated?
Number of correct responses: 1
K21 credit

• A. A chart, showing the trend in the lag time from defect reporting to resolution, extracted from the defect tracking system
• B. A list of all the open defects with the associated classification information extracted from the defect tracking system
• C. A traceability matrix showing the relationships between the product risk items and the test cases
• D. The execution status of all the test cases extracted from the test management tool

When closing out a defect report, which of the following developer commentaries is most likely to motivate a tester? [1]

• A. Fixed - minor usability issue, wasn't worth the time to fix it
• B. Fixed - error in build caused compatibility issues
• C. Rejected - system is functioning as designed
• D. Rejected - would take too long to fix

Test Management
The following chart plots the cumulative number of defects opened against the cumulative number of defects closed during system testing of a software product.

Which of the following statements is true?
Number of correct responses: 1
K21 credit

• A. The chart indicates that you have plenty of problems left to find
• B. The chart can be used to reveal test progress problems
• C. The chart seems to indicate that the defect management process is not working well
• D. The chart seems to indicate that the defect management process is working well

You are a new Test Manager on a maintenance release for an existing mature product that is expected to be retired in the not too distant future. The previous release had utilized a performance regression test suite written in an in-house custom tool using the same programming language as the product itself. This suite will most likely require tweaking to ensure it works with the new version of the product. While there are several members in the performance testing team, the original author of the performance testing tool has moved on to another company, and none of the remaining staff have a great deal of familiarity with the performance test scripts used to test this product.
How would you recommend this scenario be addressed? [3]

• A. Reduce the scope of the product testing to exclude performance testing.
• B. Retire the in-house tool and switch to a vendor supported tool for performance testing.
• C. Leverage the development team to fill any knowledge gaps in the in-house tool.
• D. Make the in-house tool available to the open source community.