Avaya Oceana™ Solution Integration : 7495X

  • Exam Code: 7495X
  • Exam Name: Avaya Oceana™ Solution Integration Exam
  • Updated: Sep 17, 2026
  • Q&As: 66 Questions and Answers

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Avaya 7495X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Oceana Solution Integration Exam
Exam Number:7495X
Available Languages:English
Passing Score:70%
Exam Price:USD 125
Real Exam Qty:60-66
Exam Format:Multiple Choice, Multiple Response
Related Certifications:ACIS - Avaya Certified Implementation Specialist – Avaya Oceana
Exam Duration:90 minutes
Sample Questions:Free Download real 7495X exam prep
Exam Way:Pearson VUE authorized testing center or Avaya-authorized online/proctored exam delivery.
Pre Condition:Completion of Avaya Oceana implementation training is recommended. Candidates should have experience with Avaya Breeze, System Manager, Control Manager, and Oceana solution deployment.
Official Syllabus URL:https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Oceana%28R%29_Solution_Certifications_ACIS-7495%26ACSS-7497.pdf

Avaya 7495X Exam Syllabus Topics:

SectionObjectives
Workflow and Routing Design- Engagement Designer
  • 1. Risk Bundles and Snap-ins
  • 2. Routing Policies
  • 3. Workflow Creation
  • 4. Business Logic Configuration
Testing and Validation- Solution Verification
  • 1. Deployment Verification
  • 2. User Acceptance Testing
  • 3. Channel Validation
  • 4. End-to-End Call Flow Testing
Solution Installation and Configuration- Platform Deployment
  • 1. Certificate Management
  • 2. Licensing Configuration
  • 3. Avaya Breeze Cluster Deployment
  • 4. Control Manager Configuration
  • 5. System Manager Integration
Database and External Integrations- Third-Party Connectivity
  • 1. External Data Mart Configuration
  • 2. LDAP Integration
  • 3. PostgreSQL Integration
  • 4. Oracle Database Integration
  • 5. Microsoft SQL Server Integration
Avaya Oceana Solution Architecture- Core Components
  • 1. Avaya Oceana Overview
  • 2. Context Store
  • 3. Workspaces
  • 4. Avaya Breeze Platform
  • 5. Engagement Designer
Omnichannel Integration- Digital Channels
  • 1. Web Chat Integration
  • 2. Voice Channel Integration
  • 3. SMS Integration
  • 4. Chatbot Integration
  • 5. Email Integration
Agent and Customer Engagement- Workspaces Configuration
  • 1. Supervisor Functions
  • 2. Agent Desktop Setup
  • 3. Customer Context Management
  • 4. Unified Agent Controller

7495X Exam Guide: Details, Policies, and Payment Security

By treating quality as a system, not a slogan. Our experts specialize in Avaya technology and constantly upgrade the 7495X bank, with expert-verified answers across the Avaya Oceana™ Solution Integration objectives. You can download a free trial before paying, pay securely by credit card on our trusted payment platform, and rely on 365 days of free updates afterward — every revision is emailed to you automatically. Questions at any point get immediate answers from our support team.

The Avaya Oceana™ Solution Integration blueprint centers on these domains:

  • Agent and Customer Engagement
  • Avaya Oceana Solution Architecture
  • Testing and Validation

The full official outline lists further domains, and our bank covers them all.

According to current exam information, the 7495X exam presents 60-66 questions within a 90 minutes-minute limit. Timed practice sessions are the simplest way to make that constraint feel familiar before the real day.

Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — and a download link appears immediately. If nothing arrives within two hours, check your spam folder and contact support. Install on unlimited devices, and enjoy 365 days of free updates: you receive an email with the updated 7495X materials whenever a revision is released, followed by a 50% renewal discount at the end of the period.

Avaya publishes the following prerequisites for the Avaya Oceana™ Solution Integration: Completion of Avaya Oceana implementation training is recommended. Candidates should have experience with Avaya Breeze, System Manager, Control Manager, and Oceana solution deployment..

Always confirm the latest requirements on the official certification page.

At present, passing the 7495X exam requires a score of 70%, and registration costs USD 125. Both are Avaya's figures and subject to change — verify them on the official site when booking.

Clear terms, honored consistently. If you fail the corresponding exam within 60 days of purchase, send a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. You may instead request a free exchange for two products of equal value.

Avaya Oceana™ Solution Integration Sample Questions:

Question #1

Which Statement describes the Avaya Control Manager Application Server function?

  • A. It Is responsible for provisioning components from Control Manage! with the different Avaya applications.
  • B. It provides a set of web services thatdeveloper's use for Integrating the Control Manager.
  • C. It provides the database that stores the Control Manager System configuration.
  • D. It performs the business logic between the and user Interface and the database.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Once the Incoming email is downloaded by the email snap-In, which component does Omnlchannel Controller then contact to model the email work Item?

  • A. Omnichannel Controller contacts UCA to create a work Item Inside Avaya Oceana and UCA models the email interaction work Item.
  • B. Omnichannel Controller contacts UCM to create a work Item inside Avaya Oceana and UCM models the email Interaction work Item.
  • C. Omnichannel Controller contacts WA to create a work Hem inside Avaya Oceana* and WA models the email Interaction work item.
  • D. Omnlchannel Controller contacts ED to create a work Item Inside Avaya Oceana and ED model-, the email Interaction work item.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which statement describes the function of the Work Assignment Snap-in?

  • A. It Is on agent selection component based on attribute matching across all channels.
  • B. It Is an enterprise workflow model to orchestrate the omnichannel interaction flow.
  • C. It Is an engine for tracking and maintaining the end-to-end context of omnichannel Interactions.
  • D. It Is a normalized model for all resources and interactions that provides states for resources and interactions.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

For Omnichannel configuration In Avaya Control Manager (ACM), whichIP address or FQDN and DefaultPort number are used?

  • A. Avaya Control Manager IP or FQDN; Default Port 57773
  • B. Avaya Common Cluster IP or IQDN; Default Port 57772
  • C. Omnichannel Windows Server IP or FQDN; Default Port 57772
  • D. OCP Cluster IP or FQDN; Default Port 57773
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

While logging In to Agent Workspaces, which two services are usedby Avaya Oceana*Workspaces tor authentication? (Choose two.)

  • A. LDAP Authentication Service
  • B. Avaya Breeze Authorization Service
  • C. Avaya Session Manager Service
  • D. AvayaCommunication Manager Authentication Service
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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