Avaya Communication Server 1000 for Avaya Aura® Maintenance : 7004-1

  • Exam Code: 7004-1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Sep 21, 2026
  • Q&As: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance & Monitoring25%- Routine Maintenance
  • 1. Software upgrades and patches
    • 2. Backup and restore procedures
      - System Monitoring & Alarms
      • 1. Performance monitoring tools
        • 2. Log analysis and alarm handling
          Topic 2: Security & System Management10%- Access Control & Security
          • 1. Security best practices
            • 2. User rights and authentication
              Topic 3: System Administration & Configuration25%- Feature Implementation
              • 1. Integration with Avaya Aura
                • 2. Call processing and services
                  - Element Manager & System Manager
                  • 1. User and device provisioning
                    • 2. Dialing plans and routing configuration
                      Topic 4: Troubleshooting & Fault Resolution20%- Diagnostic Tools
                      • 1. Trace commands and system utilities
                        • 2. Network and protocol troubleshooting
                          - Common Fault Isolation
                          • 1. Call routing and signaling problems
                            • 2. Hardware and media gateway issues
                              Topic 5: System Architecture & Components20%- CS 1000 Hardware and Software Architecture
                              • 1. CS 1000E and CS 1000M platforms
                                • 2. System components and redundancy
                                  - IP Peer Networking
                                  • 1. IP Peer configuration and protocols
                                    • 2. Network Routing Service (NRS)

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      Question #1

                                      Which Overlay (LD) is used to find an unused card slot (LUC) for a new Digital Line Card that will support five digital telephones?

                                      • A. LD 20
                                      • B. LD 21
                                      • C. LD 81
                                      • D. LD 22
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #2

                                      Click the Exhibit button.

                                      A Communication Server 1000 RIs. 7 x customer is adding a new Human Resource department with eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive Directory Number (DNs) from their DID range (20002099).
                                      Which number sequence is available to meet the customer's requirements?

                                      • A. 2091 - 2098
                                      • B. 2050 - 2057
                                      • C. 2010 - 2017
                                      • D. 2001 - 2008
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #3

                                      Click the Exhibit button.

                                      Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

                                      • A. The call will terminate at the Albany location at extension 7449.
                                      • B. The call will terminate at the LDN of 518-267-7300 over Route 10
                                      • C. The call will terminate at the Boston location at extension 7449.
                                      • D. The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #4

                                      You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?

                                      • A. Hardworking watchdog
                                      • B. Call Server
                                      • C. Network Connection Service
                                      • D. Basic Input Output System (BIOS)
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Question #5

                                      Due to Directory Number conflicts in the Communication Server 1000 network, the
                                      customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
                                      Consider the following Home Location Codes.
                                      HLOC for system A = 329
                                      HLOC for system B = 429
                                      What LOC should be provisioned for system A?

                                      • A. LOC for System A = 429
                                      • B. LOC for System A = 3
                                      • C. LOC for System A = 49
                                      • D. LOC for System A = 329
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

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