Updated Dec-2021 PRINCE2-Practitioner Exam Practice Test Questions
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Who should take the PRINCE2-Practitioner Certified Exam
This certification is aimed at project managers, aspiring project managers, and anyone who manages projects. It is also relevant to other key staff involved in the design, development, and delivery of projects, including Project Board members (e.g., Senior Responsible Owners), Team Managers (e.g., Product Delivery Managers), Project Assurance (e.g., Business Change Analysts), Project Support (e.g. Project and Program Office personnel) and operational line managers/staff.
How to Prepare for PRINCE2-Practitioner Certified Exam
Preparation Guide for PRINCE2-Practitioner Certified Exam
Introduction
PRINCE2 (Projects IN Controlled Environments) is one of the structured project management method and practitioner certification program. It emphasizes dividing projects into manageable and controllable stages.
PRINCE2 is very popular in many countries and is accepted worldwide, including the UK, Western European countries, and Australia. Its training also available in many different languages.
Project management is having huge demands in the global market, and becoming a PRINCE2 certified professionals demonstrate a strong level of understanding and knowledge in handling project management using different project management tools, and making sure that projects are getting delivered within a stipulated timeline, within specified budgets, etc. In this guide, we will cover all the aspects of PRINCE2-Practitioner dumps and PRINCE2-Practitioner practice exams.
NEW QUESTION 127
Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?
- A. Corporate or Programme Management
- B. Project Support
- C. Project Manager
- D. Project Assurance
Answer: D
NEW QUESTION 128
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.
- A. Raise an issue (off-specification).
- B. Accept this error as a concession.
- C. Raise an issue (request for change).
- D. Obtain agreement from the Director of Facilities Division to amend this within the remaining +2 days tolerance.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 129
Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a
formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.This document defines the approach to be taken to achieve the required quality levels during the project.
2.The Project Board will have overall responsibility for the Quality Management Strategy.
3.Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4.The selected service provider will operate to industry standards for providing outsourced services.
5.MFH document standards will be used.
Records
6.A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
The service level agreement looks like any other MFH document.
- A. Obtain agreement from the Director of Facilities Division to redesign the service level agreement within the remaining +2 days tolerance.
- B. No action required.
- C. Raise an issue (off-specification).
- D. Accept this error as a concession.
Answer: B
NEW QUESTION 130
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
There is no Project Brief. How can there be a common understanding of the desired outcomes for the prepared calendar pack?
- A. The simple Project Initiation Documentation contains the Quality Management Strategy. This contains details of the acceptance criteria for this project.
- B. The Project Brief should have been produced and approved before the project progressed into the initiation stage.
- C. The simple Project Initiation Documentation contains the project definition.
Answer: C
NEW QUESTION 131
Which 2 statements apply to the Composition section?
- A. Add 'Calendars distributed to customers'.
- B. Amend entry 2 to 'Selected paper'.
- C. Move entry 6 to Derivation because this product already exists.
- D. Delete entry 7 because these will be produced by the photographer.
- E. Delete entry 3 because this is NOT a major product to be delivered by this project.
Answer: B,E
NEW QUESTION 132
If Project tolerances were threatened, who needs to be notified?
- A. Project Board
- B. Executive
- C. Project Manager
- D. Corporate or Programme Management
Answer: D
NEW QUESTION 133
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
PROGRESS
Here are three statements related to tolerances for the Health and Safety Training Project.
For each statement, select the tolerance area (A-E) it represents.
Choose only one tolerance area for each statement. Each tolerance area can be used once, more than once, or not at all.
Answer:
Explanation:
Explanation
NEW QUESTION 134
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.) There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
* Design for each month - correctly showing at public holidays and new company logo
* Selected photographs- 12 professionally-produced photographs, showing different members of staff
* Selected paper and selected envelope - for printing and mailing the calendar
* Chosen label design - a competition to design a label will be held as part of this project
* List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
* Create the customer fast using information from the Accounts and Marketing departments
* Confirm compliance with the Data Protection Legislation
* Create a design for each month - this will be done by the internal creative team
* Select and appoint a professional photographer
* Gather photograph design ideas from previous project and agree photographic session schedule
* Prepare a production cost forecast
* Select paper and envelope.
Stage 3 will include the activities to:
* Produce and select tie professionally-taken photographs
* Hold the label design competition and choose the label design
* Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is no risk budget.
Whilst identifying the mailing costs for the calendars the Project Manager was surprised to find the costs could vary considerably depending on the size of the package and the delivery service used. For the purpose of this project, the Project Manager has selected an appropriate service but feels that a corporate standard for postage would have reduced the time and effort invested. It could reduce the company's overheads by up to £20k per year. How should the Project Manager record this observation within the project?
- A. Produce a project mandate, outlining the potential savings to be achieved by the introduction of a corporate standard.
- B. Make a note of the observation in the Daily Log to be transferred to a Benefits Review Plan at the end of the project.
- C. Make an entry in the Lessons Log for future consideration by corporate management.
- D. Record the observation in an Exception Report to the Project Board.
Answer: C
NEW QUESTION 135
Column 1 is a list of entries from the Daily Log that occurred during stage 4 in the Controlling a Stage process. For each entry in Column 1, select the first management product from Column 2 that should have been updated, or created, as a result of the entry. Each selection from Column 2 can be used once, more than once or not at all.
Drop down the right answer from column 1 to column 2.
Answer:
Explanation:
Explanation
NEW QUESTION 136
The project board has asked user and supplier assurance to review all product descriptions relating to the
'updated corporate quality procedures', prior to authorizing the stage plan for stage 3.
Is this appropriate as part of the 'directing a project' process, and why?
- A. No, because the project board should review new product descriptions before they authorize the stage 3 plan.
- B. Yes, because project assurance should review the stage 3 plan for viability, if requested by the project board.
- C. Yes, because project assurance should assess whether all stakeholders have been identified, if requested by the project board.
- D. No, because the project manager is responsible for writing product descriptions when creating the stage 3 plan.
Answer: A
NEW QUESTION 137
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Quality standards section?
- A. Delete entry 4 because external suppliers are responsible for applying any relevant standards to their work.
- B. Delete entry 5 because the lack of a change management procedure makes the MFH document standards unsuitable.
- C. Add 'All contracts must conform to current employment laws".
- D. Add 'PRINCE2 change control procedures will be used to manage any changes to baselined products'.
Answer: C
NEW QUESTION 138
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the External dependencies section?
- A. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
- B. Delete entry 7 because it should be shown in the Product Description for the label design.
- C. Delete entry 6 because the customer details were used in stage 2 to create the customer list.
- D. Delete entry 5 because the new company logo is being delivered by a separate project and will be detailed in the plans for that project.
- E. Move entry 5 to Plan prerequisites because the new company logo will influence the label designs.
Answer: B,C
NEW QUESTION 139
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom- based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered. ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.
End of the additional information.
ABC Company has decided to include the Health and Safety Training Project in a programme to support their strategy to deliver globally. The programme team has provided the detailed business justification and, as a result, the project board has decided that the business case will not need refining further during the
'initiating a project' process.
Is this an appropriate action for the project board, and why?
- A. Yes, because when the project is part of a programme, the programme team provides the business case.
- B. No, because the programme team cannot constrain the project manager's choices.
- C. No, because each project in the programme will need a revised business case.
- D. Yes, because the project board are able to use the business case provided by the programme.
Answer: D
NEW QUESTION 140
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Acceptance criteria section?
- A. Amend entry 21 to 'Appearance - 12 photos each showing different members of staff.
- B. Move entry 23 to Derivation because the Data Protection Act already exists.
- C. Delete entry 22 because the development of the new company logo is not within the scope of the Calendar project.
- D. Move entry 21 to Composition because the photos are part of the final product.
- E. Delete entry 24 because this is NOT a suitable acceptance criteria for this project.
Answer: A,C
NEW QUESTION 141
The project is approaching the end of stage 3, and stage 4 is being planned as part of the 'managing a stage boundary' process.
Which action should the project manager carry out as part of the 'update the project plan' activity?
- A. Ensure that the team manager for the work package 'delivered pilot courses' is included as a resource.
- B. Include the tolerances for the work package 'delivered pilot courses' in the project plan.
- C. Update the project's business case to show any new key risks that have been identified.
- D. Include the actual time and cost of the work to prepare the 'marketing materials' in the project plan.
Answer: D
Explanation:
Explanation
Reference https://www.prince2primer.com/prince2-2017-update-project-plan-business-case/
NEW QUESTION 142
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Communication procedure section?
- A. No change to entry 2 because this is a sufficient description of the process required.
- B. Amend entry 2 to include MNO Manufacturing Company standards for both internal and external company communications.
- C. Delete entry 2 because only variations from the MNO Manufacturing Company standards should be recorded here.
Answer: B
NEW QUESTION 143
STARTING UP A PROJECT
Here are three actions carried out by the project manager during the 'starting up a project' process.
As part of which activity (A-F) should each action be carried out?
Choose only one activity for each action. Each activity can be used once, more than once, or not at all.
Answer:
Explanation:
Explanation
NEW QUESTION 144
Who is responsible for the initial creation of the Configuration Item records?
- A. Project Assurance
- B. Project Support
- C. Project Manager
- D. Team Manager
Answer: B
NEW QUESTION 145
Which statement applies to the Introduction section?
- A. Delete entry 1 because the project approach is defined in the Project Brief.
- B. Move entry 3 to the Roles and responsibilities section because this is a quality responsibility.
- C. Delete entry 2 because this is the Project Manager's responsibility.
- D. Delete entry 3 because it is the Project Manager's responsibility to implement the Quality Management Strategy.
Answer: B
Explanation:
Explanation/Reference:
Question Set 1
NEW QUESTION 146
Which of the following is not part of the composition of a Plan?
- A. Pre-requites
- B. Product descriptions
- C. Assumptions
- D. Quality responsibilities
Answer: D
Explanation:
Explanation/Reference:
Risk Theme
Testlet 1
Additional Information
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
NEW QUESTION 147
A quality review of the 'marketing materials' has started. The team manager for the 'marketing materials' has
been unhappy with the team's workload throughout the project and refuses to attend the review meeting to
present the material. The team manager suggests that a new marketing team member make the presentation.
However, the chair decides to represent the marketing team and makes a list of actions to resolve later.
Is this an appropriate approach to the quality review, and why?
- A. Yes, because the roles of chair, presenter and administrator may be combined.
- B. No, because the role of presenter should be performed by the team manager.
- C. No, because the chair should be independent from the product being reviewed.
- D. Yes, because the role of presenter should not be performed by a junior member of the team.
Answer: C
NEW QUESTION 148
......
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