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What is the duration of the Sales-Cloud-Consultant Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 105 minutes
- Passing Score: 62%
- Number of Questions: 60
Salesforce Sales-Cloud-Consultant Exam
Salesforce Sales-Cloud-Consultant Exam is related to Salesforce Certified Sales Cloud Consultant Certification. This exam validates the candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfills the customer business requirements and contribute to long-term customer success. Sales Rep/Manager, Beginning Administrator, and Experienced Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
How to study the Sales-Cloud-Consultant Exam
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NEW QUESTION 60
What are the steps that describe the process map in sales and marketing organizations?
Answer:
Explanation:
Lead generation and qualification - opportunity conversion - revenue management (forecasting).
NEW QUESTION 61
Universal Containers Executives want to see contact center metrics from each of its different geographic
regions. How should a Consultant support this requirement?
- A. Create a Dashboard for each Region.
- B. Create a single Dashboard with a Case Team filter.
- C. Create a single Dashboard with a Region filter.
- D. Create a Dashboard for each Case Team.
Answer: C
NEW QUESTION 62
Universal Container generates the sales proposal for each opportunity and needs to share it with the customer.
All members of the sales team are able to update and comment on the proposal. It is important that customer does not see the earlier version of the proposal or the team comments. Which solution should a consultant recommend to meet this requirement?
- A. Upload proposal as Chatter file on the opportunity record and share with customer using a link.
- B. Upload the proposal in the private chatter group accessible to the sales team and invite the customer to
'-' join. - C. Save the proposal as chatter file on opportunity record and add the customer as follower.
- D. Save the proposal as an attachment on the opportunity record and share with customer using with the U link.
Answer: A
NEW QUESTION 63
The VP of sales at Universal Containers wants to be able to see a visual representation of sales by month for each account in salesforcel mobile app.
What should a consultant recommend to meet this requirement?
- A. Embed a chart on the account page, no other customization needed
- B. Embed a chart on the account page and use a custom link to filter by account
- C. Create a of visualforce page with an embedded chart component for each account.
- D. Create a dashboard component and use chatter feed on the account on salesfrocel
Answer: A
NEW QUESTION 64
You can track only Assets sold by your company.
- A. False
- B. True
Answer: A
NEW QUESTION 65
An outsourced contact center is losing part-time agents to a nearby contact center that promotes flexible scheduling. Which support channel requires the smallest amount of agent work time?
- A. Webself service
- B. Chat
- C. Web to case
- D. Email to case
Answer: A
NEW QUESTION 66
A customer needs chatter a custom mobile layout, and custom branding for its mobile users. Which solution should a consultant recommend?
- A. Custom mobile
- B. chatter for mobile
- C. Salesforcel
- D. Mobile classis
Answer: C
NEW QUESTION 67
Assuming a private sharing model for opportunities, what would you recommend to make it easier to work
with sales operations and marketing when trying to close a deal at UP?
- A. Create sales teams for specific opportunities
(Select the best 2) - B. Create private groups for specific opportunities
- C. Enable feed tracking on opportunities
- D. Create account teams for specific accounts
Answer: A,C
NEW QUESTION 68
Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two solutions should the Consultant recommend? Choose 2 answers
- A. Single Sign on
- B. Outbound Message with Workflow Rules
- C. Connected App
- D. REST Callout
Answer: B,D
NEW QUESTION 69
Which of the following statements about Standard and Custom Price Books are accurate? (Select all that apply)
- A. A Standard Price Book includes a master list of all Products with their associated Standard Prices.
- B. A Custom Price Book includes a master list of all Products with their associated Custom Prices.
- C. A Custom Price Book is a subset of the Products listed in the Standard Price Book.
Answer: A,C
NEW QUESTION 70
A sales manager for one of Cloud Kicks' sales territories is unable to see a forecast for the current quarter. What will resolve this problem?
- A. Select the correct forecast from the user record
- B. Suggest the opportunity owner share the opportunity with the sales manager
- C. Add the sales manager to the forecasting public group
- D. Set the forecast manager for this territory
Answer: D
NEW QUESTION 71
CORRECT TEXT
How would you enforce a lead to enter their phone number via web-to-lead?
Answer:
Explanation:
Use
Java Script on the web to lead form to enforce entry of this data.
NEW QUESTION 72
Universal Containers is implementing Salesforce and plans to migrate several marketing campaigns from a legacy system. Which approach would a consultant recommend to ensure that the campaign and campaign member data is accurately maintained?
- A. Create external ID fields for campaigns, campaign members, and accounts.
- B. Create external ID fields for campaigns, leads, and contacts
- C. Create external ID fields for campaigns, accounts, and contacts.
- D. Create external ID fields for campaigns, leads, and accounts.
Answer: B
NEW QUESTION 73
Which of the following stage should be matched with the Forecast Category "Omit"?
- A. Late pipeline stages
- B. Mid pipeline
- C. Early pipeline stages
- D. Closed and Won
- E. Closed and Lost
Answer: E
NEW QUESTION 74
Northern Trail Outfitters has multiple currency enabled. Which two statements are true about opportunities in this situation? Choose 2 answers
- A. The selected currency is used for the Amount filed.
- B. User's default currency overrides the specified opportunity currency.
- C. Currency must be specified for the opportunity
- D. The selected currency is used for the Amount (Converted) field.
Answer: C,D
NEW QUESTION 75
Sales representatives at Universal Containers want to share product specification documents with customers
who do not have Salesforce access. These customers should only be allowed to preview the document in the
browser without download permissions. What solution should a consultant recommend to meet this
requirement?
- A. Upload the file to Content and disable the download delivery option.
- B. Upload the file to Chatter files and enable the password-protection option.
- C. The file to documents and enable the externally available option.
- D. Upload the file to Chatter files and disable the download delivery option
Answer: A
NEW QUESTION 76
UC uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The
first stage is a preliminary qualification step, and opportunities in this stage should not contribute to the
forecast. What should a consultant recommend for this scenario? Choose 2 answers
- A. Instruct sales users to enter $0 for the opportunity amount.
- B. Assign 0% probability to the first sales stage.
- C. Override the forecast to be $0 for first stage opportunities.
- D. Configure the first stage with the omitted forecast category.
Answer: B,D
NEW QUESTION 77
Which roll-up summary fields are supported between two Advanced Currency Management objects when enabling Advanced Currency Management?
- A. Opportunity line object to Product object in the default currency of the organization
- B. Opportunity line object to Opportunity object
- C. Campaign object to Opportunity object
- D. Opportunity object to Account in the default currency of the user's manager
Answer: B
Explanation:
Explanation
NEW QUESTION 78
What is the amount of bandwidth allocated to content deliveries within a 24hr period?
Answer:
Explanation:
1 GB. If a recipient tries to view a delivery when a rate limit has been exceeded a notification message displays asking the user to try again later.
NEW QUESTION 79
A company is changing its case management system to Salesforce. All active accounts, contacts, and closed
cases for the past 5 years must be migrated to Salesforce for go-live.
Which approach should be used for the data migration?
- A. Prepare, Plan, Validate, Execute, Test
- B. Plan, Prepare, Validate, Execute, Test
- C. Prepare, Plan, Test, Execute, Validate
- D. Plan, Prepare, Test, Execute, Validate
Answer: B
NEW QUESTION 80
Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:
- A. Normalize database
- B. Perform data cleansing
- C. Develop data map
- D. Enable data validation rules
Answer: B,C
NEW QUESTION 81
Universal Containers (UC) created a new mobile app that enables customers to place orders and trackfulfillment. UC wants to quickly embed customer service into the new mobile app. Which two features should be added to meet this requirement? Choose 2 answers
- A. Service CloudSOS
- B. Field Service Lightning
- C. Chatter Groups
- D. Salesforce Knowledgebase
Answer: A,B
NEW QUESTION 82
How should Cloud Kicks prepare for its first meeting to discuss its Salesforce implementation with a consultant?
- A. Gather key stakeholders. Establish goals and key metrics. Set up the communication plan. Define the sales process.
- B. Establish goals and key metrics. Define the sales process. Plan for users. Identify the admin.
- C. Establish key metrics. Set up profiles. Define the sales process. Gather key stakeholders. Set up the communication plan.
- D. Gather key stakeholders. Establish goals and key metrics. Plan for users. Define the sales process
Answer: A
NEW QUESTION 83
Northern Trail Outfitters' sales manager noticed the lead conversion ratio stayed the same for the healthcare industry even though the lead creation increased.
Which reporting tool should resolve the issue?
- A. Campaign dashboard by industry
- B. Report on leads by source
- C. Report on lead lifetime by industry
- D. Industry performance dashboard
Answer: C
NEW QUESTION 84
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