[Jan 11, 2022] Latest SAP Certified Product Support Specialist E-C4HYCP1811 Actual Free Exam Questions [Q24-Q39]

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[Jan 11, 2022] Latest SAP Certified Product Support Specialist E-C4HYCP1811 Actual Free Exam Questions

SAP Certified Product Support Specialist E-C4HYCP1811 Dumps Updated Practice Test and 40 unique questions


SAP E-C4HYCP1811 Exam Description:

The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Product Support Specialist. This certification proves that the candidate has an overall understanding and in‐depth technical skills to perform in an SAP Commerce product support role. The pre-requisite for this exam certification is P_C4HCD_1811 (SAP Certified Development Professional - SAP Commerce Cloud 1811 Developer) or P_C4HCD_1905 (SAP Certified Development Professional – SAP Commerce Cloud 1905 Developer). All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce located at: wiki.hybris.com and help.hybris.com . In order to access the sites above, you must be an SAP customer or partner.


SAP E-C4HYCP1811 Certification Exam Topics:

Topic AreasTopic Details, Courses, Books
Troubleshooting > 12%

Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits).

Integration > 12%

Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products

General Support > 12%

Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features.

Configuration > 12%

Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite.

Product Support Processes > 12%

Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process).

Performance > 12%

Analyze and improve overall system performance, and troubleshoot  performance issues and identify  bottlenecks.



E-C4HYCP1811 Exam Certification Details:

Languages:English
Duration:90 mins
Exam:40 questions
Cut Score:55%
Sample Questions: SAP E-C4HYCP1811 Exam Sample Question
Level:Specialist

 

NEW QUESTION 24
Which ImpEx headers can you use to update an SAP Commerce item? Choose Two correct answers.

  • A. INSERT_UPDATE UserGroup UID [unique=true] locname [lang=en] locname [lang=de] groups (uid) (mode-append)
  • B. INSERT_UPDATE UserGroup UID [unique=true] locname [lang en] locname[lang de] groups (uid) (mode=append0
  • C. INSERT_UPDATE UserGroup;UID: locname groups (uid)(mode=append)
  • D. ISERT_UPDATE UserGroup UID [unique=true] locname; groups (uid) (mode=append0

Answer: A,B

 

NEW QUESTION 25
What does SAP product support consider a workaround? Choose Two correct answers.

  • A. The support engineer provides the customer with the official SAP commerce patch set that includes the fix
  • B. The support engineer provides an alternative solution that resolves atleast the basic processes of the affected feature
  • C. The support engineer provides guidelines on how to implement and configure a custom Spring Bean overriding the default behavior in SAP commerce
  • D. The support engineer provides guidelines on how to modify the code of the affected feature

Answer: C,D

 

NEW QUESTION 26
How are bug fixes provided to partners and customers? Choose the correct answer.

  • A. SAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug
  • B. SAP Commerce provides a patch release which contains only bug fixes and security patches
  • C. SAP commerce provides a patch release for the extension that is affected
  • D. SAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug

Answer: D

 

NEW QUESTION 27
What should you do before you report incorrect software behavior to SAP (3rd level support)? Choose Two correct answers.

  • A. Test the issue on the customers SAP Commerce installation
  • B. Tell the customer that the reported problem will be fixed in a future patch release
  • C. Reproduce and validate the problem on the standard out of the box SAP Commerce
  • D. Provide the complete technical environment information of the system where the incident occurred

Answer: B,D

 

NEW QUESTION 28
Your customer reports an incident where the SAP Commerce system crashes in production. What would you ask for? Choose Two correct answers.

  • A. The database dump from the production system
  • B. The thread dumps taken right before the crash
  • C. The thread dumps taken after system reboot
  • D. The specific scenario to reproduce the issue

Answer: C,D

 

NEW QUESTION 29
What must you do when you configure the Oauth2 for SAP cloud Platform integration? Choose Three correct answers.

  • A. Assign the ESBMessaging send role in the SAP commerce Backoffice
  • B. Create the secret client credentials in the SAP Commerce Backoffice
  • C. Assign ROLE_CLIENT or ROLE_TRUSTED_CLIENT in the SAP commerce Backoffice
  • D. Configure the token endpoint URL in the SAP cloud platform cockpit
  • E. Run an impEx to import the AOuthClientDetails and ExposedOAuthCredential type data in the SAP commerce Backoffice

Answer: C,D,E

 

NEW QUESTION 30
What must you do when you provide a workaround for a code glitch in a existing service. For example, ProductService. Choose Three correct answers.

  • A. Override the alias of the original bean definition
  • B. Modify the existing bean definition with the new service
  • C. Add a new bean definition with new ID for the new service
  • D. Replace all injections with a new Id for the new service
  • E. Implement a new custom service by extending the existing service

Answer: C,D,E

 

NEW QUESTION 31
A customer reports an error provider the following snippet of log file INFO |jvm 1 | srvmain 2013/11/15
21:36:38:839| ERROR [ImpexWorker<1/4>] (000000RS-impEx-import) [Multi threadeddimpEximportReader] line 11 at man script scipt
.............Com.microsoftsglserver.jdbc.SQLServerExceptionVolation of PRIMARY KEY constrained PK_3819157796645776966 Cannot insert duplicate key in object ....................(8796126019588) INFO | jvm 1| seviman | 2013/11/15.21.36.38876| de hybris platform jaloSystemException.com. Microsoft sqlserveridbc.SQLServerException. Violation of PRIMARY KEY .............. 'PK_3819157796645776366 Cannot insert duplicate key in object dbo users. The duplicate key value is (3796126019588)[hy-1]. What could be the root cause of the error? Choose Two correct answers.

  • A. A primary key is used in the database instead of a unique index
  • B. The current PK sequence value is corrupt
  • C. SAP Commerce verifies that the key is NOT unique and reports an exception
  • D. The database engine verifies that the key is NOT unique and reports an exception

Answer: B,C

 

NEW QUESTION 32
Which benefits does SAP Cloud Platform Extension Factory provide? Choose Two correct answers.

  • A. An analysis layer to capture customer interactions contexts and behaviors for future processing
  • B. A customization layer for SAP commerce Cloud which depends on the API registry module
  • C. An alternative and independent application to the SAP Commerce cloud based on the Backoffice
  • D. Microservices which customize the standard functions of SAP commerce Cloud without compromising or upgradability

Answer: B,D

 

NEW QUESTION 33
What activity does SAP recommend to escalate an SAP incident? Choose the correct answer.

  • A. Contact the Customer interaction center (CIC)
  • B. Contact their Customer Engagement Execute (CEE)
  • C. Contact the incident processor direct via e-mail and increase the priority of the incident
  • D. Create another incident with very high priority(P1)

Answer: A

 

NEW QUESTION 34
You see the following entry in the thread dumps while analyzing a systems performance: ajp-8019-43" nid=183 state=WAITING -waiting on <0x515a41f6> ( a org apache tomcat until.net.JioEndpooints$Workder) -locked <0x515a41f6> ( a org.apache.tomcat.util.net.JioEndpoint$workder) At java lang Object wait(Native Method) At Java.lang Object wait(Object.java.485) At org.apache.tomat.util.net JioEndpoint$Worker.await(JioEndpoint.java.4710) At.org.apache tomcat util. net JioEndpont$Workder.run(JioEndpoint.java:497) At java.langThread.run (Thread.java.662) Locked synchronizers count=0 How do you interpret this thread dump? Choose the correct answer.

  • A. The thread is waiting for an incoming connection
  • B. The system is about to crash as the thread is blocked and cannot perform its job
  • C. The Tomact AJP parameter maxThreads is too small to handle simultaneous requests
  • D. The JVM option maxAJPThreads is too small to handle simultaneous requests

Answer: C

 

NEW QUESTION 35
How does SAP Commerce use the LDAP protocol? Choose Two correct answers.

  • A. SAP commerce imports user and group data from an external LDAP system
  • B. SAP Commerce can use the DSML protocol within LDAP
  • C. SAP Commerce writes actions to the connected LDAP system
  • D. SAP commerce converts LDAP query results to impex

Answer: A,C

 

NEW QUESTION 36
You are deploying the OAuth2 user credentials in SAP cloud Platform integration (CPI). Where do you configure the OAuth Client data? Choose the correct answer.

  • A. SAP CPI Cockpit
  • B. SAP commerce Backoffice
  • C. SAP CPI integration Web Ui
  • D. SAP CPI integration Web UI
  • E. Sap CPI server infrastructure system configuration

Answer: B

 

NEW QUESTION 37
A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log. de.hybris.platform.jale.jaloInternalexception:flexible search error for link search query 'SELECT ()item:pk) FROM (CatalogeForBasestorees') AS rel JOIM Catalog AS item ON
[rel:target]=(item:pk) ) WHERE (rel:qualifier) = ? queli AND (rel: source) = ? Item ORDER BY (rel:seqenceNumber) ABC, ( rel:pk) ABC' ( item=' 879126021597', quail=CatalogeForBaseitem'. ; lang=' sall ') [N3-0] At de. Hybris.platform.jalo.Item.getlinked:Item (Item-Java:24:8) At de.
Hybris.platform.store.genreratedbasestore.get:catalog (generatedbasestore.java:00) .... 56 more Caused by: de.hybris.platform.jalo.flexiblesearch.FlexibleSearch...............Timeout waiting for idea object
[WY-0] Caused by: java.util.Nosuch................. exception: Timeout waiting for idle object At org.apche.common.pool.Imp:.cenerioobjectFool.borrowobject [cenerioobjectFool.java:1174} at.
De.hybris.platform. jdbcwrapper.... at. De.hybris.platform. . jdbcwrapper.... at de.hybris.platform.
jdbcwrapper.... at de.hybris.platform. jdbcwrapper.... at de.hybris.platform. jdbcwrapper....at de.hybris.platform. jdbcwrapper........104 more. What would you advise the customer to do to avoid this happening again? Choose the correct answer.

  • A. Configure the auto reconnect property in the JDBO properties to reconnect to the database automatically
  • B. For the missing links between related items in the catalog
  • C. Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors
  • D. Increase the number of connections in the pool if the current number is NOT sufficient

Answer: B

 

NEW QUESTION 38
What are SAP best practices for adding indexes to your SAP Commerce database tables? Choose Two correct answers.

  • A. Use an index element in the Item definition in the appropriate items .xml file
  • B. Use ALTER TABLE commands directly on the database
  • C. Use ALTER TABLE command from an annotated SystemSetup class
  • D. Use a Stored Procedure stored in the database

Answer: A,C

 

NEW QUESTION 39
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