Free CSA Exam Braindumps - New 2024 ServiceNow Pratice Exam
Practice Test for CSA Certification Real 2024 Mock Exam
ServiceNow CSA exam is a globally recognized certification that is highly valued in the IT industry. Obtaining this certification can open up various career opportunities for professionals in the ServiceNow administration field. It also demonstrates a candidate's commitment to their profession and their willingness to stay up-to-date with the latest trends and best practices in ServiceNow administration.
NEW QUESTION # 12
What module do you use to access the reports that are available to you?
- A. Report > View /Run
- B. Self-Service>My Reports
- C. Report > Overview
- D. Reports > Homepage
Answer: A
NEW QUESTION # 13
How are Workflows moved between instances?
- A. Workflows cannot be moved between instances
- B. Workflows are moved using Update Sets
- C. Workflows are moved using Transform Maps
- D. Workflows are moved using Application Sets
Answer: B
NEW QUESTION # 14
What are advantages of using spokes for integrations? Choose 3 answers
- A. Automated event management
- B. Ensures discoverability and reuse
- C. Free spokes are available in the ServiceNow Store
- D. Reduces the need for code
- E. Features scale and control mechanisms
Answer: A,B,D
NEW QUESTION # 15
What is specified in an Access Control rule?
- A. Groups, Conditional Expressions and Workflows
- B. Table Schema, CRUD, and User Authentication
- C. security_admin
- D. Object and Operation being secured; Permissions required to access the object
Answer: D
NEW QUESTION # 16
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
- A. Right click on form header, select Configure > Form Layout
- B. Select Field Class Manager module
- C. Select Fields and Columns module
- D. Click on context menu, select Configure > Form Designer
Answer: A,C
NEW QUESTION # 17
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
- A. Go to the Number Maintenance application and change the prefix to "IN" for incident
- B. Submit a Change Request to ServiceNow Technical Support
- C. The prefix of an incident cannot be changed because it is a built-in feature
- D. Create a Business Rule that modifies the prefix before the Insert operation
Answer: A
NEW QUESTION # 18
A Role is defined as what?
- A. A Persona in a workflow
- B. A set of user access policies
- C. A collection of permissions
- D. A set of access control rules
Answer: D
NEW QUESTION # 19
How would you distinguish between a Base Class table and a Parent Class table?
- A. Extended tables can be extended from Parent tables or Base tables, but they cannot be extended from both.
- B. Extended tables are always extended from Parent tables, Extended tables are usually extended from Base tables,
- C. Base Class table is not extended from another table. Parent class tables may be extended from another table.
- D. Base Class tables always have tables extended from them, Parent tables do not have tables extended from them.
Answer: C
NEW QUESTION # 20
What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers
- A. You should assign roles to groups
- B. You should assign roles to users.
- C. You should never assign roles to groups.
- D. You should add users to groups
Answer: A,D
NEW QUESTION # 21
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
- A. Right click on Priority and select Configure Dictionary
- B. Right click on Priority and select Configure Column
- C. Right click on Priority and select Configure Label
- D. Right click on Priority and select Configure Display Settings
Answer: A,C
NEW QUESTION # 22
When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?
- A. Browser
- B. Server
- C. Client
- D. Network
Answer: B
Explanation:
A policy that is applied to all data entered into the Platform is called a Data Policy. Data policies run on the server side and enforce data consistency by setting mandatory and read-only states for fields1.
Reference Data policies
NEW QUESTION # 23
When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?
- A. Launch a NowChat window
- B. Initiate a Connect Chat session
- C. Install the Bomgar plug-in
- D. Look up their password, so you can login with their account
- E. Impersonate the user
Answer: B
NEW QUESTION # 24
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- A. Before moving customizations from instance to instance with Update Sets, ensure that both instances are
different versions - B. Avoid using the Default Update set as an Update Set for moving customizations from instance to
instance - C. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to
another instance - D. Use the Baseline Update Set to store the contents of items after they are changed the first time
Answer: B
NEW QUESTION # 25
On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?
- A. 4G} Before, After, Async, Display
- B. Prior to, Synchronous, on Update
- C. Insert, Update, Delete. Query
- D. Before, Synchronous, Scheduled Job, View
Answer: A
NEW QUESTION # 26
Which one of the following statements describes a characteristic of role assignment?
- A. Each user has a role in the ServiceNow platform
- B. Users can click on the Personalize Role feature to try different roles
- C. A role is granted to a user by the System Administrator
- D. Roles can contain other roles, when you are assigned a role, you inherit all the roles within that role
Answer: D
NEW QUESTION # 27
When building an extended table from a base table, which fields do you need to create? Choose 2 answers
- A. The mandatory fields for the base table.
- B. The fields that are specific to the extended table.
- C. The fields that are not in the base table.
- D. The reference fields for the base table.
Answer: B,C
NEW QUESTION # 28
How is a user defined in ServiceNow?
- A. A User is a record stored in the Profile [sys_user_profile] table
- B. user is a record stored in the User Preference [Sys_user_preference] table
- C. A user is 2 field in the LOAP integration
- D. A user is a record stored in the User [sys_user] table
Answer: B
NEW QUESTION # 29
What field contains a record's 32-character, unique identifier?
- A. sn_rec_id
- B. sn_sys_id
- C. id
- D. rec_id
- E. u_id
- F. sys_id
- G. sn_gu_id
Answer: F
NEW QUESTION # 30
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Target Audience
The ServiceNow CSA exam is designed mainly for the sales engineers, ServiceNow customers as well as partners, and anyone who is seeking to become a certified system administrator.
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