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NEW QUESTION # 76
The Administrator at Universal Containers has received a requirement to create a one-click solution to update the Case status to Closed and send out a confirmation email (using an HTML Email Template) to the customer. Which standard feature can the Administrator leverage to accomplish this?
- A. Use HTML email template from Flow and create an email alert.
- B. Look for an ISV solution that can be deployed in the org.
- C. Send an email from a process by using "Send an email" action.
- D. Use Workflow Rules with custom Apex to trigger email.
Answer: A
NEW QUESTION # 77
Which tools are included with the Lightning Flow product?
- A. Process Builder. Flow Builder, and Approvals
- B. Lightning Experience and Flow Builder
- C. Lightning App Builder and Process Builder
- D. Process Builder and Flow Builder
Answer: A
Explanation:
Lightning Flow encompasses several tools designed to automate business processes in Salesforce, including Process Builder, Flow Builder, and Approvals. Process Builder is ideal for creating automated processes based on record changes. Flow Builder provides a more comprehensive platform for building complex workflows with conditional logic and user interactions. Approvals are used to automate the approval process, allowing for record approval requests and tracking. Together, these tools provide a robust set of options for automating business processes within Salesforce.Reference: Salesforce Help - Lightning Flow
NEW QUESTION # 78
Universal Containers (UC) would like to log a call for a given incident. UC would like to use Salesforce functionality to support the call logging process, allowing internal users to enter call information quickly and easily outside of Salesforce. UC has recently purchased Slack.
What solution should the UC Administrator consider?
- A. Enable Slack Bot for Service in Setup
- B. Configure the incident call logging Screen Flow to launch from a Slack action
- C. Download "Slack Plus" app from AppExchange and install for all users
- D. It is not possible to enter call logging information in Salesforce from an external system
Answer: B
NEW QUESTION # 79
Universal Containers (UC) is automatically its employee offboarding process. Payroll information is stored in an external system. What could UC use to make a automatic update to the payroll system when an employee is offboarded?
- A. JSON Auto Connector
- B. API Connect
- C. Outbound Message Action
- D. Salesforce Handler
Answer: C
NEW QUESTION # 80
Which three options are appropriate to distribute as a flow in a Site or a Portal instead of a Salesforce org?
- A. An interest form for an upcoming conference.
- B. A survey to collect feedback on new products.
- C. A guided script for service reps to follow when customers lose their credit card.
- D. A new product registration form.
- E. A partner-sourced lead conversion wizard for internal Sales team.
Answer: A,B,D
Explanation:
Flows that are suitable for distribution in a Site or a Portal, rather than within a Salesforce org, include those intended for external users, such as customers or partners. Examples include a survey to collect feedback on new products, an interest form for an upcoming conference, and a new product registration form. These types of flows are designed to gather information or provide services to users who do not have access to the internal Salesforce org.Reference: Salesforce Help - Distribute Flows to Customers and Partners
NEW QUESTION # 81
An Administrator at Universal Containers is designing a flow to use while provisioning new laptops. When the end user tries to run the flow, they get an error. What could be causing the issue?
- A. The Administrator did not set the object and field level security for the running user.
- B. The Administrator is using Screen Flow which requires role-based access instead of using Standard Flow.
- C. The Administrator did not contact Salesforce support to enable person accounts at the org level.
- D. The Administrator did not set API access for the running user.
Answer: A
NEW QUESTION # 82
A flow designer is considering using a record variable without marking "Allow multiple values" (unchecked). What is this type of variable?
- A. A set of field values for a single record that is marked as Global record inside a flow.
- B. A set of field values for multiple records that have multiple object types.
- C. A set of field values for a single record.
- D. A set of field values for multiple records that have the same object type.
Answer: C
NEW QUESTION # 83
Which of the following is the only resources that can change during a Flow?
- A. Text Template
- B. Variable
- C. Formula
- D. Stage
Answer: B
NEW QUESTION # 84
What's the difference between Salesforce Flow and Flow Builder?
- A. Salesforce Flow is a part of Flow Builder.
- B. Flow Builder is a part of Salesforce Flow.
- C. Salesforce Flow is the fastest version of Flow Builder.
- D. Flow Builder isn't available in Lightning Experience, but Salesforce Flow is.
Answer: B
Explanation:
Flow Builder is the tool used to create and configure flows within the broader Salesforce Flow feature set. Salesforce Flow encompasses the platform's capabilities for automating business processes, while Flow Builder is the user interface and design environment where these automation processes (flows) are built.Reference: Salesforce Help - Flow Builder Overview
NEW QUESTION # 85
Universal Containers (UC) would like to log a call for a given incident. UC wants to support call logging quickly and easily outside of Salesforce, using their recently purchased Slack. What solution should the UC Administrator consider?
- A. Enable Slack Bot for Service in Setup
- B. Configure the incident call logging Screen Flow to launch from a Slack action
- C. Download "Slack Plus" app from AppExchange and install for all users
- D. It is not possible to enter call logging information in Salesforce from an external system
Answer: B
NEW QUESTION # 86
Universal Containers requested a custom field to be created on an Account and to display the number of open Cases related to this Account. How could the Administrator meet this requirement?
- A. Create a roll-up summary field.
- B. Use scheduled Apex to populate the custom field value.
- C. Use a Flow to populate the custom field value.
- D. Use Process Builder to populate the custom field value.
Answer: C
NEW QUESTION # 87
In which three ways can a flow designer distribution flows that involve user interaction?
- A. Custom Lightning web components
- B. Flow actions
- C. Field Portal Mobile App
- D. Lightning pages
- E. Microservice Frame
Answer: A,B,D
NEW QUESTION # 88
An Administrator wants to see which Flows currently have paused interviews or scheduled actions. Where should the Administrator go?
- A. In Setup, type "Queue" in the Quick Find menu and select "Queue"
- B. In Setup, go to Flows and select the Recently Viewed List View
- C. In Setup, go to Process Automation and select Automation Home
- D. In Setup, go to Process Automation and select Paused Flow Interviews
Answer: D
NEW QUESTION # 89
The Administrator at Universal Containers (UC) is building a flow that involves a loop. Where should the Administrator add one of the loop variable's stored field values by using an Assignment element?
- A. Collection Variable
- B. Constant
- C. Decision Outcome
- D. Record Choice Set
Answer: A
NEW QUESTION # 90
The system needs to automatically mention the record owner in the record feed whenever an Opportunity record is Closed-Won. How can an Administrator accomplish this using Flow?
- A. By entering @[reference] in the input Message parameter, where reference is the ID for the record owner.
- B. By creating two flow directives, one for the record and another one for the feed item.
- C. By using the Assignment Element and setting the value to the record owner.
- D. By creating a temporary shadow record with system account as the owner and copying the feed item to original record.
Answer: A
NEW QUESTION # 91
Which three Screen Flow components are provided by Salesforce?
- A. Animations
- B. URL
- C. MIME Image
- D. Phone number
- E. File Upload
Answer: B,D,E
NEW QUESTION # 92
Which three main categories can Flow elements be broken down into?
- A. Guided visual processes, behind-the-scenes automation, and approval automations.
- B. Variables, choices, and stages.
- C. Logic, actions, and connectors.
- D. Screen, logic, and actions.
Answer: D
NEW QUESTION # 93
Universal Containers recently automated a number of processes. The Administrator received a notification that some of the Flows have exceeded the CPU time limit. Which three are ways the Administrator can decrease the CPU time usage?
- A. Increase the Flow Interview timeout
- B. Reduce the number of elements
- C. Reduce the number of cross-object references
- D. Increase the number of Decision Bypass elements
- E. Reduce the number of formulas
Answer: B,C,E
NEW QUESTION # 94
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