2022 MS-740 Question Bank: Free PDF Download Recently Updated Questions
MS-740 Certification Exam Dumps with 68 Practice Test Questions
Skills measured
- Troubleshoot teams and channels (10-15%)
- Troubleshoot issues with files (15-20%)
- Troubleshoot issues signing into Microsoft Teams (15-20%)
- Troubleshoot Microsoft Teams voice issues (15-20%)
NEW QUESTION 17
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Replace the partner-hosted SBC with a self-deployed SBC.
- B. Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
- C. Ensure that the SBC certificate is from a trusted Certificate Authority (CA).
- D. Modify the FQDN in the SIP profile to match the SBC certificate.
Answer: C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
NEW QUESTION 18
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 19
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?
- A. Turn off the Conditional Access policy for UserA.
- B. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
- C. Check permissions and sign in access for UserA's OneDrive account.
- D. Disable and re-enable the SharePoint online license assigned to UserA.
Answer: C
NEW QUESTION 20
You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance?view=o365-worldwide
NEW QUESTION 21
A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Add the VendorB domain as a remote domain to the Connectors list.
- B. Modify the CNAME for SIP federation.
- C. Ask the VendorB tenant to add your domain to their Allowed Domains list.
- D. Add the VendorB domain to the federation Allowed Domains list.
Answer: C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
NEW QUESTION 22
You manage the Microsoft Teams environment for a tenant.
Users report authentication issues. In the Azure AD admin center, you view many sign in error codes.
You need to manually reset Seamless Single Sign-on (SSO).
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Import the Seamless SSO PowerShell module.
2 - Get the list of Active Directory forests on which Seamless SSO has been enabled.
3 - Disable Seamless SSo for each Active Directory forest where you have set up the SSO feature.
4 - Enable Seamless SSO for each Active Directory forest.
5 - Enable the Seamless SSO in your tenant.
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sso
NEW QUESTION 23
You need to configure the system to meet the requirements for guest users.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Edit the guest access policy to disable calls.
- B. Create and assign a messaging policy for guest users.
- C. Create and assign a calling policy for guest users.
- D. Edit the guest access policy to disable chat.
Answer: C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy
NEW QUESTION 24
A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?
- A. Purchase and assign an international calling plan to the associated resource account.
- B. Configure external sharing settings from Azure Active Directory.
- C. Assign a new auto-attendant number.
- D. Assign a phone system license to the associated resource account.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisites
NEW QUESTION 25
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Enable interaction with custom apps for the company,s tenant.
2 - Navigate to the channel where you want to share content from the external app.
3 - Select Connectors and select a webhook.
4 - Use the unique URL for the channel the post messages.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook
NEW QUESTION 26
You manage the Microsoft Teams environment for a company.
The company has federation configured only for the human resources (HR) department, and only with Vendor A.
User1, who is part of the HR department, cannot communicate with VendorA.
You need to troubleshoot why User1 cannot communicate with VendorA.
What should you do?
- A. Ensure the target domain for VendorA is listed in the Allowed Domains list.
- B. Ensure the tenant is enabled for federation.
- C. Ensure the user is added as a guest in the VendorA tenant.
- D. Ensure that federated access is enabled in the external user communication policy for the user.
- E. Ensure that federated access is enabled in the external access policy for the user.
Answer: E
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-policies-in-your-organization/create-custom-external-access-policies
NEW QUESTION 27
You need to provide the correct statements to User1.
Which two statements are correct? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. No matter how much memory is available, Teams will not pass the 1.5 GB threshold
- B. The Microsoft Teams web and desktop apps use memory in very different ways from each other.
- C. The more memory the machine Teams is running has, the more memory Teams will use.
- D. When other apps or services require system memory, Microsoft Teams could give up some to provide to the others.
Answer: C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-memory-usage-perf
NEW QUESTION 28
You need to resolve the emergency address issue.
What should you do?
- A. Add the IPv4 and IPv6 public relay addresses to the trusted IP address list for the tenant.
- B. Add only the IPv6 public relay IP address to the trusted IP address list for the tenant.
- C. Add only the IPv4 public relay IP address to the trusted IP address list for the tenant.
- D. Route HTTPS traffic to Microsoft Teams by using a proxy and the proxy IP address.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/configure-dynamic-emergency-calling
NEW QUESTION 29
A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.
A user reports the following issues:
The user loses their Teams connection during screen sharing.
The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues.
What should you do?
- A. From the Microsoft Teams app. select Ctrl+Alt+Shift+1 Open the log files in the %Userprofile%\Downloads\folder.
- B. From the Microsoft Teams app. select CTRL+G Open the ETL files in the %Appdata%\Microsoft\Teams\folder.
- C. From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.
- D. Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logstxt in the %Appdata%\Microsoft\Teams\folder.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files
NEW QUESTION 30
An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA).
Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message plays.
You need to review the SBC logs to determine the cause of the delay.
Which log entry identifies the cause of the delay?
- A. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1
- B. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1
- C. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1
- D. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
Answer: D
NEW QUESTION 31
You own a team that has three standard channels.
The team has been deleted.
You need to locate the files from all three channels.
Where should you navigate to locate the files?
- A. The SharePoint site's second stage recycle bin.
- B. The SharePoint site's first stage recycle bin.
- C. The SharePoint site document library.
- D. The tenant's SharePoint home page recycle bin.
Answer: D
NEW QUESTION 32
A company has Microsoft 365 E5 licenses.
Users report that they cannot access the Power BI app within the Teams app.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Disable the Conditional Access policy to limit Power Bl access in Teams.
- B. In the Teams app store, confirm that the Power Bl app is not blocked.
- C. Assign an app permission policy to users. Ensure that the policy does not block Power Bl.
- D. Ensure that the assigned app setup policy is assigned to the users.
- E. Add Power Bl to the custom apps Allowed list.
Answer: B,C,D
Explanation:
Reference:
https://powerbi.microsoft.com/en-us/blog/guide-to-enabling-your-organization-to-use-power-bi-in-microsoft-teams/
NEW QUESTION 33
You need to investigate the issue reported by the human resources manager.
Which two tools should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Teams Desktop logs
- B. SharePoint admin center
- C. Network assessment tool
- D. Fiddler
- E. Teams Debug logs
Answer: B,E
NEW QUESTION 34
A user sets up a Microsoft Teams meeting on a device that runs macOS.
The user reports that they are disconnected from calls and meetings when they start sharing content.
You need to export the media logs to investigate the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Turn on media logging and restart the Teams app.
- B. Review the ~/Library/Application Support/Microsoft/Teams/skylib/*.blog log file.
- C. Review the ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog log file.
- D. Use the keyboard shortcut: Option + Command + Shift + 1 and review files at the location ~/Downloads.
- E. Review the ~/Library/Application Support/Microsoft/Teams/logs.txt log file.
Answer: A,B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files#media-logs
NEW QUESTION 35
An organization's users work with third-party apps in Microsoft Teams.
New employees are not able to find and install third-party apps.
You need to resolve the issue.
What should you do?
- A. In the Org-wide app settings section of the Teams admin center, enable Allow third-party apps.
- B. In the Org-wide app settings section of the Teams admin center, enable Allow interaction with custom apps.
- C. Assign an app permission policy that allows third-party apps.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies
NEW QUESTION 36
You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Email integration is not enabled.
- B. The email has more than 10 file attachments.
- C. The channel's associated SharePoint folder was renamed.
- D. The channel email address is part of a distribution list.
- E. The email contains more than 25 inline images.
Answer: C,D
Explanation:
Reference:
https://support.microsoft.com/en-us/office/send-an-email-to-a-channel-in-teams-d91db004-d9d7-4a47-82e6-fb1b16dfd51e
NEW QUESTION 37
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.
You need to ensure that the address for the new location is available to emergency responders.
Solution: Assign a calling policy that has an emergency address for each user.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-user
NEW QUESTION 38
User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.
User2 is unable to make any changes to the document.
You need to determine the root cause of the issue.
What is the cause?
- A. A sensitivity label has been applied to the shared file.
- B. The Microsoft Office package is not activated on User2's device.
- C. User2 has view-only permissions for the document.
- D. User2 does not have a Microsoft SharePoint license.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide
NEW QUESTION 39
......
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Languages: English
Retirement date: none
This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.
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