Peoplecert ITILFNDv5 real exam prep : ITIL Foundation (Version 5)

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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. Which of the following describes a sponsor within a consumer organization?

A) A person or group that has its own functions and authorities
B) A person or group that authorizes a change
C) The role that authorizes the budget for service consumption
D) The role that defines the requirements for a service

2. Why should organizations consider the interaction of ITIL Guiding Principles?

A) Because one principle is always superior to the rest
B) Because one principle is usually sufficient for any situation
C) Because principles are interdependent and complement each other
D) Because principles must be applied in a strict order

3. A good way to apply the ITIL guiding principle 'keep it simple and practical' is to:

A) Adopt a practice which is easy to follow
B) Communicate so that the audience will hear
C) Re-use nothing from the current state
D) Understand that fast does not mean incomplete

4. Which activity has the primary responsibility for maintaining and monitoring digital products and supporting systems?

A) Operate
B) Support
C) Transition
D) Deliver

5. Which activity has the purpose of developing, integrating, and testing digital products to transform designs into functional solutions?

A) Build
B) Operate
C) Support
D) Discover

Solutions: