Facebook 600-101 real exam prep : Facebook Certified Community Manager

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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

1. A well-established community of over 50,000 reports a universally high satisfaction rate from members via surveys and polls. However, a contingent of 2,000 members plan to form their own community organization due to ideological disagreements within the incumbent community. The new community has a similar mission but different branding. The members of the new community want to continue to participate in the existing community but put more effort into the new organization.
How should the incumbent community manager proceed?

A) Link to the new community and encourage people to join it
B) Create a post that discourages members from joining the new community
C) Continue to focus on the original community
D) Remove the members who are joining the new community

2. An established mid-range coffee brand is launching a new line of high-end espresso products. It needs to promote its products through new social channels to reach premium consumers. The community manager must create a launch strategy to present to internal stakeholders to support this new product range.
Which two factors must the community manager address in this presentation? (Choose 2)

A) Review existing channel performance and replicate strategy
B) Decide on the target audience and which platforms to use to reach them
C) Determine launch goals and milestones to achieve
D) Define partnership criteria with key food and beverage influencers

3. A newly appointed community manager learns of a conflict regarding a post in the community. This community has recently added new guidelines stating that only links from credible sources are allowed. Several members start to post links on the thread from unreliable sources, and other members are starting to get upset. The post has been reported several times. The community manager wants to educate the community about the new guidelines.
Which two actions should the community manager take? (Choose 2)

A) Remove and block members who violated the guidelines.
B) Post a link to the group rules that are relevant to this topic.
C) Remove comments from unreliable sources on the post.
D) Delete the post immediately and message involved members.

4. A community manager for a national chain department store has many internal stakeholders to manage, particularly across the departments of home and garden, men's fashion and women's fashion, which represent the highest sales volume.
The community manager needs to create a monthly content calendar that includes posts that represent each department.
What should the community manager do first?

A) Research competitors and replicate popular creative tactics that perform well for them
B) Review briefs from internal stakeholders outlining key messaging, details and targets
C) Review previous post results and reuse the content that performed best
D) Prioritize the content from the department that is the most polished and ready to post

5. A well-regarded celebrity community member violates a group rule that does not allow posts that contain political discussion. Post approval is turned on in this group.
This is the first time that this community member has submitted a post and the first time that the community member has violated the guiding principles.
What are two courses of action the community manager can take in this situation to maintain the group's culture? (Choose 2)

A) Decline the post with feedback to educate the celebrity on the group policy
B) Treat the celebrity according to the policy of the group
C) Approve the post and close commenting to prevent political discussion
D) Adjust the rules to allow political content and generate more group engagement
E) Approve the post with a warning to the celebrity

Solutions: