IBM 000-474 real exam prep : IBM Tealeaf Customer Experience Management V8.7, Business Analysis
- Exam Code: 000-474
- Exam Name: IBM Tealeaf Customer Experience Management V8.7, Business Analysis
- Updated: Sep 20, 2026
- Q&As: 100 Questions and Answers
About IBM 000-474 Real Exam
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IBM 000-474 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tealeaf Customer Experience Management V8.7, Business Analysis |
| Exam Number: | 000-474 / C8010-474 |
| Related Certifications: | IBM Certified Implementation Professional – Tealeaf Customer Experience Management V9.0 |
| Real Exam Qty: | 100 |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: |  |
| Exam Way: | Onsite at authorized test centre / Pearson VUE |
IBM 000-474 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Report and Analysis | - Top Movers and ratio reports - Report components and dashboards |
| Topic 2: Tealeaf Fundamentals | - Session management and hits - Tealeaf architecture and components |
| Topic 3: Event Configuration | - Evaluators and tracking options - Defining events and conditions |
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The IBM Tealeaf Customer Experience Management V8.7, Business Analysis blueprint is structured around these main domains:
- Tealeaf Fundamentals
- Event Configuration
- Report and Analysis
Per the latest exam information, the 000-474 exam includes 100 questions and allows 105 minutes minutes. Rehearsing under the same limit at home removes one more unknown from exam day.
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IBM Tealeaf Customer Experience Management V8.7, Business Analysis Sample Questions:
The marketing department wants to track the value of goods in the shopping cart at the moment when customers abandon, in order to develop a report on the total revenue currently lost through abandonment. An event has been created to identify and store the value of the shopping cart present in the response. Which tracking option should be used for this event?
- A. Every Occurrence
- B. Cumulative Value
- C. Last Per Session
- D. First Per Session
Correct Answer: C 🗳️
An online banking customer is capturing mobile session traffic in IBM Tealeaf. An analyst for the online bank is interested in which operating systems and mobile devices (brand and model) visitors use the most when they attempt to schedule a bill payment.
The analyst also wants to know whether the customer is successful in scheduling the bill payment on the device and operating system. The analyst creates a report group named Bill Pay Properties. How should the analyst create the report group?
- A. Add the following events to the same report group:
-
Device Brand
-
Device Model
-Operating System
-Bill Pay Success Flag
-
Traffic Type - B. Add the following events to the same report group:
-
Device Brand
-
Device Model
-Operating System
-
Bill Pay Success Flag - C. Add the following dimensions to the same report group:
-
Device Brand
-
Device Model
-Operating System
-
Bill Pay Success Flag - D. Add the following dimensions to the same report group:
-
Device Brand
-
Device Model
-Operating System
-Bill Pay Success Flag
-Traffic Type
Correct Answer: C 🗳️
Which feature can be used to send data from an earlier period when using the Schedule Report function in IBM Tealeaf Report Builder?
- A. Analyze Segment
- B. Focus Day Offset
- C. Compare Date Range
- D. Tealeaf Report Scheduler
Correct Answer: B 🗳️
Which privacy rule action will replace data with a specific strike character such as "z"?
- A. ReqAppend
- B. Block
- C. DropHit
- D. ReqSet
Correct Answer: B 🗳️
In the business process scorecard a developer has defined the failure step to be a compound event. The conditions of this event use the output of all error events that may apply to the business process pages defined in the scorecard. Which evaluation should be applied to the error events in the compound failure event?
- A. No evaluation required.
- B. Logical AND
- C. Contains
- D. Logical OR
Correct Answer: D 🗳️
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